.vaso-chat {
  --chat-clair: #98d7df;
  --chat-pale: #d1edf1;
  --chat-fonce: #003035;
  --chat-encre: #003035;
  --chat-surface: #d1edf1;
  --chat-corail: #f28a6b;
  --chat-line: color-mix(in srgb, var(--chat-fonce) 48%, var(--chat-pale));
  --chat-space-1: 4px;
  --chat-space-2: 8px;
  --chat-space-3: 12px;
  --chat-space-4: 16px;
  --chat-space-5: 24px;
  --chat-space-6: 32px;
  position: fixed;
  z-index: 900;
  inset-inline-end: max(16px, env(safe-area-inset-right));
  inset-block-end: max(16px, env(safe-area-inset-bottom));
  color: var(--chat-encre);
  font-family: inherit;
  font-size: 16px;
  line-height: 1.5;
  container-type: normal;
}

.vaso-chat *, .vaso-chat *::before, .vaso-chat *::after { box-sizing: border-box; }
.vaso-chat [hidden] { display: none !important; }
.vaso-chat :where(button, textarea) { font: inherit; }

.vaso-chat__trigger {
  display: flex;
  align-items: center;
  gap: var(--chat-space-3);
  min-block-size: 52px;
  min-inline-size: 44px;
  padding: 0 var(--chat-space-4) 0 var(--chat-space-2);
  border: 1px solid var(--chat-encre);
  border-radius: 28px;
  background: var(--chat-encre);
  color: var(--chat-surface);
  font-weight: 650;
  cursor: pointer;
  box-shadow: 0 8px 24px rgb(0 48 53 / 18%);
  transition: transform 160ms cubic-bezier(.22, 1, .36, 1), box-shadow 160ms ease;
}

.vaso-chat__trigger:hover { transform: translateY(-2px); box-shadow: 0 12px 28px rgb(0 48 53 / 22%); }
.vaso-chat__trigger-mark {
  display: grid;
  place-items: center;
  inline-size: 36px;
  block-size: 36px;
  border: 1px solid var(--chat-clair);
  border-radius: 50%;
  color: var(--chat-clair);
  font-size: 20px;
  font-weight: 500;
}

.vaso-chat__panel {
  container-type: inline-size;
  position: absolute;
  inset-inline-end: 0;
  inset-block-end: 0;
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  inline-size: min(480px, calc(100vw - 32px));
  block-size: min(720px, calc(100svh - 32px));
  overflow: hidden;
  border: 1px solid var(--chat-fonce);
  border-radius: 18px 18px 6px 18px;
  background: var(--chat-surface);
  box-shadow: 0 18px 52px rgb(0 48 53 / 20%);
  transform-origin: bottom right;
  animation: vaso-chat-enter 180ms cubic-bezier(.22, 1, .36, 1) both;
}

.vaso-chat__panel:has(> .vaso-chat__notice:not([hidden])) {
  block-size: auto;
  max-block-size: min(720px, calc(100svh - 32px));
}

.vaso-chat__header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: var(--chat-space-3);
  align-items: start;
  padding: var(--chat-space-3) var(--chat-space-4);
  border-block-end: 1px solid var(--chat-line);
  background: var(--chat-encre);
  color: var(--chat-pale);
}
.vaso-chat__eyebrow { margin: 0 0 var(--chat-space-1); color: var(--chat-pale); font-size: .75rem; line-height: 1.3; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; }
.vaso-chat h2 { margin: 0; max-inline-size: 31ch; font-size: 1rem; font-weight: 580; line-height: 1.3; text-wrap: balance; }
.vaso-chat__icon-button {
  display: grid;
  place-items: center;
  min-inline-size: 44px;
  min-block-size: 44px;
  padding: 0;
  border: 1px solid var(--chat-fonce);
  border-radius: 50%;
  background: transparent;
  color: var(--chat-pale);
  border-color: var(--chat-pale);
  font-size: 26px;
  line-height: 1;
  cursor: pointer;
}

.vaso-chat__notice { display: grid; align-content: start; min-block-size: 0; gap: var(--chat-space-4); overflow: auto; padding: var(--chat-space-6) var(--chat-space-5); }
.vaso-chat__notice p { margin: 0; max-inline-size: 46ch; overflow-wrap: anywhere; }
.vaso-chat__notice-index { color: var(--chat-fonce); font-size: .8rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; }
.vaso-chat__primary, .vaso-chat__form button[type="submit"] {
  min-inline-size: 44px;
  min-block-size: 44px;
  border: 1px solid var(--chat-encre);
  border-radius: 8px;
  background: var(--chat-corail);
  color: var(--chat-encre);
  font-weight: 650;
  cursor: pointer;
}
.vaso-chat__primary { justify-self: start; padding-inline: var(--chat-space-5); }

.vaso-chat__conversation { display: grid; grid-template-rows: minmax(0, 1fr) auto auto auto; min-block-size: 0; min-inline-size: 0; overflow: hidden; }
.vaso-chat__transcript { display: grid; align-content: start; gap: var(--chat-space-4); overflow-y: auto; overscroll-behavior: contain; min-block-size: 0; min-inline-size: 0; padding: var(--chat-space-4); scroll-behavior: smooth; }
.vaso-chat__empty { display: grid; gap: var(--chat-space-4); }
.vaso-chat__empty > p { margin: 0; color: var(--chat-fonce); }
.vaso-chat__suggestions { display: grid; grid-template-columns: 1fr 1fr; gap: var(--chat-space-2); }
.vaso-chat__suggestions :is(a, button) {
  min-inline-size: 44px;
  min-block-size: 44px;
  padding: var(--chat-space-3);
  border: 1px solid var(--chat-line);
  border-radius: 7px;
  background: transparent;
  color: var(--chat-encre);
  text-align: start;
  cursor: pointer;
}
.vaso-chat__suggestions :is(a, button):hover { background: var(--chat-pale); border-color: var(--chat-fonce); }
.vaso-chat__turn { display: grid; gap: var(--chat-space-2); max-inline-size: 92%; min-inline-size: 0; overflow-wrap: anywhere; }
.vaso-chat__turn[data-speaker="visitor"] { justify-self: end; }
.vaso-chat__turn-label { color: var(--chat-fonce); font-size: .75rem; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; }
.vaso-chat__turn-text { margin: 0; padding: var(--chat-space-3); border: 1px solid var(--chat-line); border-radius: 8px; background: var(--chat-pale); font-size: 1rem; line-height: 1.5; white-space: pre-wrap; }
.vaso-chat__turn[data-speaker="visitor"] .vaso-chat__turn-text { background: var(--chat-clair); border-color: var(--chat-fonce); }
.vaso-chat__turn[data-kind="emergency"] .vaso-chat__turn-text { background: var(--chat-encre); color: var(--chat-surface); }
.vaso-chat__turn[data-kind="refusal"] .vaso-chat__turn-text,
.vaso-chat__turn[data-kind="unavailable"] .vaso-chat__turn-text { background: var(--chat-clair); }
.vaso-chat__searching { display: flex; gap: 6px; align-items: center; color: var(--chat-fonce); }
.vaso-chat__searching i { inline-size: 6px; block-size: 6px; border-radius: 50%; background: currentColor; animation: vaso-chat-pulse 900ms ease-in-out infinite; }
.vaso-chat__searching i:nth-child(2) { animation-delay: 140ms; }
.vaso-chat__searching i:nth-child(3) { animation-delay: 280ms; }

.vaso-chat__orientation { padding: 0 var(--chat-space-4); border-block: 1px solid var(--chat-line); background: var(--chat-pale); }
.vaso-chat__orientation a { display: inline-flex; align-items: center; min-block-size: 44px; color: var(--chat-encre); font-weight: 650; text-underline-offset: 4px; }
.vaso-chat__form { display: grid; min-inline-size: 0; gap: var(--chat-space-2); padding: var(--chat-space-3) var(--chat-space-4); }
.vaso-chat__form > label { font-size: .8rem; font-weight: 700; }
.vaso-chat__composer { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--chat-space-2); align-items: end; }
.vaso-chat textarea { min-inline-size: 0; inline-size: 100%; block-size: 48px; min-block-size: 48px; max-block-size: 96px; resize: none; overflow-y: auto; padding: var(--chat-space-3); border: 1px solid var(--chat-fonce); border-radius: 7px; background: var(--chat-surface); color: var(--chat-encre); }
.vaso-chat__form button[type="submit"] { padding-inline: var(--chat-space-4); }
.vaso-chat button:disabled, .vaso-chat textarea:disabled { cursor: not-allowed; opacity: .55; }
.vaso-chat__form-foot { display: flex; gap: var(--chat-space-3); justify-content: space-between; align-items: center; }
.vaso-chat__form-foot small { max-inline-size: 38ch; color: var(--chat-fonce); font-size: .7rem; }
.vaso-chat__clear { flex: 0 0 7rem; max-inline-size: 7rem; min-inline-size: 44px; min-block-size: 44px; padding: 0; border: 0; background: transparent; color: var(--chat-fonce); font-size: .75rem; line-height: 1.3; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; }
.vaso-chat__status { margin: 0; overflow-wrap: anywhere; padding: 0 var(--chat-space-4) var(--chat-space-3); color: var(--chat-fonce); font-size: .78rem; }
.vaso-chat__status:empty { padding: 0; }
.vaso-chat :focus-visible { outline: 3px solid var(--chat-encre); outline-offset: 3px; }
.vaso-chat__header :focus-visible { outline-color: var(--chat-pale); }
.vaso-chat__fallback { display: grid; gap: var(--chat-space-3); max-inline-size: 34rem; padding: var(--chat-space-4); border: 1px solid var(--chat-fonce); background: var(--chat-pale); }

@container (max-width: 360px) {
  .vaso-chat__suggestions { grid-template-columns: 1fr; }
}

@media (max-width: 600px) {
  .vaso-chat { inset-inline: 0; inset-block-end: 0; }
  .vaso-chat__trigger { position: absolute; inset-inline-end: max(12px, env(safe-area-inset-right)); inset-block-end: max(12px, env(safe-area-inset-bottom)); }
  .vaso-chat__panel { position: fixed; inset-inline: max(8px, env(safe-area-inset-left)) max(8px, env(safe-area-inset-right)); inset-block: max(8px, env(safe-area-inset-top)) auto; inline-size: auto; block-size: calc(100svh - max(8px, env(safe-area-inset-top)) - max(8px, env(safe-area-inset-bottom))); border-radius: 14px; transform-origin: bottom center; }
  .vaso-chat__panel:has(> .vaso-chat__notice:not([hidden])) { max-block-size: calc(100svh - max(8px, env(safe-area-inset-top)) - max(8px, env(safe-area-inset-bottom))); }
  .vaso-chat[data-state="closed"] { pointer-events: none; }
  .vaso-chat[data-state="closed"] .vaso-chat__trigger { pointer-events: auto; }
}

@media (max-width: 340px) {
  .vaso-chat__header, .vaso-chat__notice, .vaso-chat__transcript, .vaso-chat__form { padding-inline: var(--chat-space-4); }
  .vaso-chat__orientation { padding-inline: var(--chat-space-4); }
  .vaso-chat__suggestions { grid-template-columns: 1fr; }
  .vaso-chat__trigger > span:last-child { position: absolute; inline-size: 1px; block-size: 1px; overflow: hidden; clip-path: inset(50%); }
  .vaso-chat__trigger { padding: var(--chat-space-2); }
}

@media (max-height: 560px) {
  .vaso-chat__notice { padding-block: var(--chat-space-4); }
  .vaso-chat textarea { max-block-size: 64px; }
}

@media (prefers-reduced-motion: reduce) {
  .vaso-chat *, .vaso-chat *::before, .vaso-chat *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: .01ms !important; }
}

@media (forced-colors: active) {
  .vaso-chat__panel, .vaso-chat button, .vaso-chat textarea, .vaso-chat__turn-text { border-color: CanvasText; }
}

@keyframes vaso-chat-enter { from { opacity: 0; transform: translateY(12px) scale(.985); } to { opacity: 1; transform: none; } }
@keyframes vaso-chat-pulse { 0%, 70%, 100% { opacity: .3; transform: translateY(0); } 35% { opacity: 1; transform: translateY(-2px); } }

/* 09/09/2026 · D127 : ancrage commun et questionnaire dans le même panneau. */
.vaso-chat__suggestions button { cursor:pointer; }
.vaso-chat__journey { display:grid; grid-template-rows:auto minmax(0,1fr); min-block-size:0; }
.vaso-chat__journey-toolbar { padding:8px 16px; border-block-end:1px solid var(--chat-line); }
.vaso-chat__journey-toolbar button { min-block-size:44px; padding:0 12px; color:var(--chat-encre); background:var(--chat-surface); border:1px solid var(--chat-fonce); border-radius:6px; cursor:pointer; }
.vaso-chat__journey-frame { display:block; inline-size:100%; block-size:100%; min-block-size:0; border:0; background:var(--chat-surface); }
.vaso-chat[data-state="questionnaire"] .vaso-chat__panel { position:fixed; inset:16px; inline-size:auto; max-block-size:none; block-size:calc(100svh - 32px); grid-template-rows:auto minmax(0,1fr); border-radius:16px; }
.vaso-chat[data-state="questionnaire"] .vaso-chat__header { padding:8px 12px; }
.vaso-chat[data-state="questionnaire"] .vaso-chat__eyebrow { display:none; }
.vaso-chat[data-state="questionnaire"] .vaso-chat__header h2 { max-inline-size:none; font-size:18px; line-height:1.3; }
@media(max-width:600px) {
 .vaso-chat__trigger { inline-size:52px; padding:0; justify-content:center; gap:0; }
 .vaso-chat__trigger > span:not(.vaso-chat__trigger-mark) { position:absolute; inline-size:1px; block-size:1px; padding:0; margin:-1px; overflow:hidden; clip-path:inset(50%); white-space:nowrap; border:0; }
 .vaso-chat[data-state="questionnaire"] .vaso-chat__panel { inset:8px; block-size:calc(100svh - 16px); inline-size:auto; border:1px solid var(--chat-fonce); }
 .vaso-chat[data-state="questionnaire"] .vaso-chat__header { padding:8px 12px; }
 .vaso-chat[data-state="questionnaire"] .vaso-chat__eyebrow { display:none; }
}

/* D153 — the embedded journey owns its visible header and close control. */
.vaso-chat[data-state="questionnaire"] .vaso-chat__header,
.vaso-chat[data-state="questionnaire"] .vaso-chat__journey-toolbar{display:none}
.vaso-chat[data-state="questionnaire"] .vaso-chat__panel,
.vaso-chat[data-state="questionnaire"] .vaso-chat__journey{grid-template-rows:minmax(0,1fr)}